"TSA takes steps to combat long airport lines, but summer waits are forecast"-USA Today
Airport officials in the New York area and Atlanta have grown so frustrated with long lines that they have threatened to hire private security contractors to replace TSA screeners. Airlines for America, an industry group representing most of the largest carriers, created a website, www.ihatethewait.com, and hashtag #ihatethewait to encourage travelers to post pictures of long checkpoint lines.
Ross Feinstein, a spokesman for American Airlines, said in an interview that travelers waited up to an hour and 45 minutes at checkpoints at Chicago O’Hare airport on Thursday. During one spring-break week in mid-March, 6,800 American customers missed flights due to long waits at security lines, he said.
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TSA Administrator Peter Neffenger said in March that wait times had nearly doubled from last year. TSA also stepped up security following the terror attacks in Paris, Brussels and Egypt over the past year. Add to that an estimated 8% uptick in the number of travelers flying this summer, Neffenger said.